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Trust’s CQC rating for Urgent and Emergency Care improves

20 Dec 2019 12:37:17

A re-inspection report from the Care Quality Commission (CQC), published today, has found the overall rating for Urgent and Emergency Services at The Rotherham NHS Foundation Trust has improved from ‘Inadequate’ in its previous report to ‘Requires Improvement’ – with a ‘good’ rating for ‘Caring.’

There were also improvements against the CQC’s measurements for being ‘Safe’ and ‘Well-led.’ This follows a focused, unannounced inspection of Urgent and Emergency Care in August.

Responding to today’s CQC’s report, the Trust’s Chief Nurse, Angela Wood, said: “The report shows we are making progress, strengthening our performance since the inspectors’ previous report back in January. In particular, they found improvements in terms of leadership and managing workforce pressures, adherence to best practice and that we treated patients with ‘compassion and kindness'.

“Our team in Urgent and Emergency Care responded positively and quickly to the issues raised in the first report and there has been significant focus and effort to embrace the feedback and address the CQC’s concerns. We welcomed the CQC’s re-inspection in August in order to share the progress we made and gain further feedback.

“Clearly, we still have more work to do and will maintain our efforts to drive forward further improvements. Our aim is to continue this journey and further improve our services for the benefit of patients.”

Chief Executive of The Rotherham NHS Foundation Trust, Louise Barnett, said: “Progress has been made in a number of areas and I would like to recognise and thank our valued staff for their ongoing dedication and hard work in taking forward improvements. We welcome this report and are committed to making further positive changes and embedding these to ensure we deliver high quality care for all our patients.”